Week 0 — Alignment
Before any time is committed, every engagement begins with a structured Week 0 session.
For Operating Partner-as-a-Service engagements, this is a 90-minute session with the PE firm and PortCo leadership that aligns on three things: the exit thesis (what does this PortCo need to look like in 24–36 months to achieve the target multiple?), the constraint map (where is value creation being suppressed today?), and the governance model (what reporting cadence the fund wants).
For Sales Transformation engagements, Week 0 is a Revenue Diagnostic — a two-hour working session with founder and sales leadership, combined with read-only CRM access, delivered as a written report. The Revenue Diagnostic is available as a standalone, fixed-price engagement; many clients use it to build the internal business case before committing to a full programme.
Every Week 0 concludes with a one-page Engagement Charter, signed off by the PE partner and PortCo CEO, defining success, scope, and reporting commitments for the full term.